Member Only Resources

Staff & Operate Your Agency

Manage and Train

Staff Compensation

Policy and Procedure Templates

Employment Best Practices


2017 Agency Cash Flow Study (Click to download)

SAMPLE Agency Organizational Chart (Click to download)

If I Could Hire My Dog (Click to download)

Webinar Archive – Staff

The Essentials of Hiring
Webinar Recording
March 23, 2017
This webinar from our partners at Paychex walks managers and supervisors through the entire hiring process – from interviewing dos and don’ts to pre-employment testing.

Behavioral Interviewing Bootcamp
Webinar Slides
February 23, 2017
More training from our partners at Paychex: An overview of what behavioral interviewing is and how to prepare for and conduct one.

Effective Employee Discipline & Termination
Webinar Recording
September 28, 2016
Paychex explores how to implement consistent, fair, and compliant disciplinary and termination policies.

Hiring and Retaining Employees
Webinar Recording | Webinar Slides
October 22, 2015
Stay up-to-date and in-compliance with new and ever-changing employment laws. Our friends at Paychex will arm you with the knowledge to make better hiring decisions in your agency. Gain insights into common issues and best practices in the employment life cycle, including attracting the right employees, interview questions to ask and avoid and more!

How the New Overtime Regulations May Impact Employers
Webinar Recording
December 9, 2015
Get up-to-date on the latest information regarding the US Department of Labor’s proposed rule to expand overtime protections and learn how it may impact your agency, explained by our friends at Paychex.

This toolbox is a benefit of membership in NAPAA. Please do not share these documents with others.