- NEW! Managing the Unexpected
- NEW! Do you know what your staff is saying? Embrace the power of scripting
- What to Do About Your Staff’s Personal Use of Agency Technology, Cell Phones
- Contending with Employee Absenteeism
- Never underestimate the Power of Great Leadership in Business
- A Powerful Lesson from Jerry Seinfeld
- Are the Patients Running the Asylum?
Staff Compensation
- New! Low-Cost Ideas to Keep Your Staff Motivated
- Compensating Your Staff and Other Stuff
- Salary Administration – Sales & Service Associate
- Contest idea – The Double Dipper
- Contest idea – Pigskin Payout
Policy and Procedure Templates
Employment Best Practices
- Personal Privacy Rights in the Workplace
- Watch the Clock: Wage and Hour Rules for Small Employers
- Who’s the Boss? Potential Exposure in Employee Leasing Arrangements
- The Saving Grace of an Employee Handbook
- The Employee Exit Interview
- Hiring Staff from a Competitor? Beware of the Uniform Trade Secrets Act
2017 Agency Cash Flow Study (Click to download)
SAMPLE Agency Organizational Chart (Click to download)
If I Could Hire My Dog (Click to download)
Webinar Archive – Staff
The Essentials of Hiring
Webinar Recording
March 23, 2017
This webinar from our partners at Paychex walks managers and supervisors through the entire hiring process – from interviewing dos and don’ts to pre-employment testing.
Behavioral Interviewing Bootcamp
Webinar Slides
February 23, 2017
More training from our partners at Paychex: An overview of what behavioral interviewing is and how to prepare for and conduct one.
Effective Employee Discipline & Termination
Webinar Recording
September 28, 2016
Paychex explores how to implement consistent, fair, and compliant disciplinary and termination policies.
Hiring and Retaining Employees
Webinar Recording | Webinar Slides
October 22, 2015
Stay up-to-date and in-compliance with new and ever-changing employment laws. Our friends at Paychex will arm you with the knowledge to make better hiring decisions in your agency. Gain insights into common issues and best practices in the employment life cycle, including attracting the right employees, interview questions to ask and avoid and more!
How the New Overtime Regulations May Impact Employers
Webinar Recording
December 9, 2015
Get up-to-date on the latest information regarding the US Department of Labor’s proposed rule to expand overtime protections and learn how it may impact your agency, explained by our friends at Paychex.
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