NAPAA Webinars

Our webinar events, some exclusively for NAPAA members and their staff, are designed to provide you with valuable resources for running your agency.

Recorded Webinars: 

E & O Webinar hosted by NAPAA Executive Vice President Lezlee Liljenberg and NAPAA General Counsel Dirk Beamer. Learn the details and coverage available and what to do if you leave Allstate. To access click HERE and use password .?@4LbsV

Members login here to access recordings. Not a member yet? Join today.

But That’s How We’ve Always Done It | June 21, 2016
Are you letting opportunities pass you by? You may just need a new perspective. In this NAPAA-exclusive webinar, Stuart Ganis, agency owner and sales trainer, provides an insightful look into some of the common wisdom that may actually be limiting your book of business.

The 7 Things You Must Do in Your Agency for Success TODAY | February 16, 2016
Bill Gough of BGI Systems discusses how operating a successful agency today is much different than it was a few years back. Learn what you must do TODAY, not only to compete, but to THRIVE as a top agency owner. Highlights from this webinar include:

  • How to choose a profitable niche of prospects and clients to market to
  • How to get maximum response to your marketing campaigns
  • What your clients really want to hear from you . . . It’s not what you think!
  • Your biggest advantage and how to leverage it to make you the authority in your market

Setting Your Agency Up for Growth in 2016 | January 14, 2016
Stuart Ganis of EverQuote discusses how you can transform your agency into a sales organization by learning best practices from the fastest-growing agencies in the country. Highlights from this webinar include:

  • Core principles that are a must for your sales process
  • Get your staff on board and focused on growth
  • How to consistently generate cross-sales and referrals
  • Leveraging technology when rates are high and underwriting is tight

Capture, Convert and Retain More Online Consumers for Less Cost | December 3, 2015
Stuart Ganis of EverQuote discusses how some of the fastest-growing agencies in the country are finding, selling and retaining online, traditional and other leads. Highlights from this webinar include:

  • Powerful tools for finding prospective clients who are actively looking for insurance online
  • Key strategies for developing an effective sales process
  • Proven approaches to retaining clients and maximizing accounts
  • How to overcome objections and engage online consumers using proven phone practices

NONMEMBERS – Watch an EXCLUSIVE preview of this webinar here.

Unveiling the Secrets Behind Your Credit Score | September 16, 2015
Presented in collaboration with Oak Street Funding, resident expert, Bill Nicholson shares everything you need to know about maximizing your personal credit score: Why lender scores aren’t the same as free credit report sites, why the three main credit reporting agencies never have the same score, how to maximize the key factors that drive the scoring models and more!

Members login here to access recordings. Not a member yet? Join today.

Comparative Rating and Market Access| January 23, 2019
Join our partners at InsureZone to see the latest technology available to INDEPENDENT insurance agents (and Allstate agency owners who have an interest in an IA).

Sweet Spot to Prospecting Success| November 7, 2018
A 30-minute introduction to miEdge Property & Casualty prospecting. It all starts with defining your prospecting sweet spot, avoiding common prospecting pitfalls and utilizing miEdge to find the best of the best in potential customers. Expert Darin Vick shows you how to avoid analysis paralysis, finding the riches in niches.

Back by Popular Demand: Growing Your Practice with Online Video| September 26, 2018
NAPAA and our partners at brought this popular webinar back for round two! Renowned video marketing expert Corey Saban shows you how to grow your agency using online video.

Growing Your Practice with Online Video| July 18, 2018
In this exclusive webinar, NAPAA and our new partners at will show you how to grow your agency with online video, hosted by renowned video marketing expert Corey Saban.

How to Build Your Insurance Referral Business | September 20, 2017
Our partners at Outbound Engine provide this informative webinar on how to take your business to the next level by giving you new ideas to utilize networking marketing to grow your agency. You’ll walk away with coachable insights for you and your team to remain top of mind within your networks.

Easy Facebook Ads for Insurance Agencies | April 20, 2017
Robyn Sharp of Mega Agency Marketing discusses how to use Facebook ads to maximize your business. Discover why Facebook ads are a cost-effective way to reach thousands of local prospects, learn the power of targeting your ads, see how to properly reach your clients. Includes a Q&A session.

How to Sell Life Insurance with Social Media | February 7, 2017
Robyn Sharp of Mega Agency Marketing shares how to use Facebook to promote life insurance, what to avoid and how to capture client lead information.

SEO Demystified | September 22, 2016
Having a web presence is crucial to agency success. How can you effectively leverage the Internet to get a significant ROI? David Neuenschwander of Captive Agent Profits has partnered with NAPAA to offer this presentation to “Demystify SEO” (Search Engine Optimization). Learn three major secrets to online marketing, as well as the one lethal mistake to avoid.

Easy Facebook Marketing for Insurance Agencies | April 20, 2016
Want to “catch” more clients on Facebook? This NAPAA webinar, in partnership with Robin Sharp of Mega Agency Marketing, will show you how to use Facebook in your agency to generate NEW quotes, provide outstanding customer service, win back previous clients and improve your retention.

Members login here to access recordings. Not a member yet? Join today.

HR from Hire to Retire| October 3, 2018
During this complimentary webinar exclusively for NAPAA members, Paychex reviews essential steps and best practices for effective hiring, employee performance issues and policy violations using progressive discipline and legal issues with respect to terminations. Plus, did you know Paychex offers NAPAA members significant discounts on payroll processing fees? Learn more by viewing this webinar.

Top HR Issues Facing Businesses Today | 2018
Each of the HR issues presented includes a high-level overview of the issue, examples of how the HR topic can become an issue, a quick assessment to help identify potential HR issues, and ways to take action today and plan for your organization’s future. Topics covered: Workplace Harassment, FMLA, Health Care Reform, Employment-at-Will, Anti-Discrimination.

Paying Your Employees: Know the Fundamentals | November 16 2017
Paychex refreshes your training about some of the most critical aspects of paying your employees, including the FLSA, employee classification, regular and overtime rates, tax deposits and returns and more!

What Every Business Owner Should Know About 401(k) | October 26, 2017
Join Paychex to learn about how a 401(k) plan can help provide several key advantages for your agency while also giving your employees and attractive benefit.

Employee Files – Best Practices Bootcamp | September 28, 2017
Ensuring your employees’ files are up to date and well maintained can help you not only comply with recordkeeping regulations, but it may also help protect your company in the case of an audit or litigation. Can your employee files pass the test? Learn how to meet the requirements in this interactive bootcamp from our partners at Paychex!

Time and Task Management Essentials for Business Owners and Managers | August 24, 2017
The solution to having more time to get things done isn’t by adding an extra hour (or two!) to your workday. It’s by using your time more effectively with time and task management. This webinar from our partners at Paychex will help you develop a personal approach to managing your time.

The Affordable Healthcare Act: What You Need to Know | June 15, 2017
Answers to your health care reform questions: What is the current impact and status of the AHCA? What is happening with the ACA? What should businesses do?

Top 10 HR Issues Facing Businesses Today: 6 through 10 | May 25, 2017
Dive into the second half of the top HR issues facing businesses. Topics include workplace harassment, the FLMA and health care reform.

Top 10 HR Issues Facing Businesses Today: 1 through 5 | April 27, 2017
This webinar from our partners at Paychex will explore the first half of the top HR related issues their clients face. Topics include job descriptions, Form I-9 and overtime pay.

The Essentials of Hiring | March 23, 2017
Essential steps and best practices for an effective hiring process! Our partners at Paychex walk through the entire hiring process – from interviewing dos and don’ts, to pre-employment testing.

Behavioral Interviewing Bootcamp | February 23, 2017
Our partners at Paychex will provide an overview of what behavioral interviewing is, and how to prepare for and conduct a behavioral interview.

Affordable Care Act 2016: What You Need to Know Now | December 14, 2016
If you have unanswered questions about the ACA, learn how recent political changes may impact the future of the ACA. Presented by our partners at Paychex.

The New Overtime Rules – Don’t Wait Until It’s Too Late to Prepare! | November 17, 2016
Get you the information you need regarding the new overtime regulation rules from our partners at Paychex. Note: On Nov 22, a federal judge issued a preliminary injunction temporarily halting the DOL from enforcing the new rule.

Effective Employee Discipline and Termination | September 28, 2016
Employee discipline and termination are an inevitable, if unpleasant, part of managing staff. Learn how to implement consistent, fair, and compliant disciplinary and termination policies.

Countdown to Overtime Regulations 2016: Prepare your plan now! | June 30, 2016
Our partners at Paychex explore the upcoming DOL rules for exempt vs. non-exempt employees. Learn what the overtime regulations are and how the changes impact them; gain an understanding of which employees may be impacted by the change.

Hiring and Retaining Employees | October 21, 2015
Employers like you must keep up-to-date and in compliance with new and ever-changing employment laws. Our friends at Paychex arm you with the knowledge to make better hiring decisions in your Allstate agency. Gain insights into common issues and best practices in the employment lifecycle, including attracting the right employees, interview questions to ask and avoid and more!